Hi, Lenore
Website Terms & Conditions
By accepting these terms and conditions and registering with Air Sino-Euro Associates Travel Pte Ltd, you agree to be bound by the following terms and conditions and to carry out your obligations as stipulated in this document.
You must register with the company should you wish to make any bookings, reservations or transact with The Company through our web site.
It is the user's obligation to provide truthful and accurate information to The Company when submitting information and/or making requests of any kind with, whether through e-mail, by using the forms at our web site, or by other means of communication.
As a member of our website, you will receive periodic e-mail on travel promotions and travel information and any other information we may provide.
The Company strongly discourages online users from revealing their Login IDs and passwords to anyone and to change the password regularly as a security/safety precaution.
The Company acts as agent for all travel, tour and other services and productions purchased and is not be liable to the Customer for any claims against non-fulfillment, unsatisfactory or nonperformance of services and products purchased on the Customer's behalf by the Company from third parties such as (but not limited to) airlines, hotels, tour operators, car hire companies.
The Customer understands and agrees that all services and products purchased require fulfillment and documentation, such as issuance of air tickets and travel vouchers. Fulfillment is performed during normal office hours. Any travel requests and bookings made may require a processing time of minimum half a working day's notice subjecting to the specific conditions applicable to the type of service or product purchased.
The company will not be held liable for any claims for damages or compensation against nonfulfillment, should a user purchase a service or product that cannot be fulfilled between the time of booking and the time of departure, on condition that all unutilized monies collected from the user for that purchase are refunded in full.
The Company reserves the right to decline any purchase from the Customer without giving any reason and will not be held liable for any claims for damages or compensation against nonfulfillment on condition that The Company shall refund all utilized monies collected from the Customer in full should a user purchase a service or product that cannot be fulfilled between the time of booking and the time of departure
The user agrees to bear the cost of any penalties and administration fees for services booked and cancellations but not utilized for any reason.
The user agrees that multiple over-lapping bookings for the same traveler/s are not allowed and shall be liable for any penalties resulting thereof
In the event that The Company is rendered wholly or partly unable to perform the terms of this Agreement or its obligations by reason of causes beyond its control including (but not limited to) equipment, system or transmission link malfunction or failure, fire, flood, explosion, acts of God, accidents, power blackouts or failure, labour disputes, acts, demands or requirements of the law or by other causes which it cannot reasonably be expected to avoid, the performance of the obligations of The Company as they are affected by such cases shall be excused for the continuance of any inability so caused. The Company shall not be liable for any delay, loss, damage or inconvenience whatsoever caused by or arising from or in connection with anyone or more of the abovementioned causes.